FREQUENTLY ASKED QUESTIONS
Definitely not gators like the small all-terrain vehicle or the reptile, neck gaiters are more like stretchy leg warmers for your face. Also known as a “buff,” you put a gaiter on like a headband and then slide down to your neck, adjusting the fabric to cover your nose. Popular among runners in the winter, it works like an unfussy infinity scarf meets a cloth face mask, protecting from coronavirus and whipping winds alike.
Since face masks are now a daily part of personal hygiene, all face masks, custom face masks, and gaiters are non-returnable. In-stock face masks and gaiters may be returned if still in original and unopened packaging.
Cashless RFID solutions! They’re as amazing as they sound and we have a solution for just about every need. With touchless solutions, customers no longer have to transfer cash, pass a credit card, or touch a screen. Now, they just have to hold their wrist or lam/card up to the reader and pay. Touchless, germless, quick, easy .
- Check out our cashless RFID wristbands
- Check out our cashless RFID laminates
Great question, simple answer: A face mask loops around your ears, covering your nose, mouth and chin, and usually has one to two layers of fabric; on the other hand, a gaiter is a tubular piece of fabric that goes over your head and covers from the nose down. We offer both, custom and in-stock, but (unfortunately) gaiters aren’t disposable, only face masks have that option.
Yes! We have a lot of options in-stock already (aka - maybe you don’t have to do all the designing yourself?), or you can go the custom route. When you do that, you can either design it yourself or have one of our talented designers do it for you.
A gaiter is one tubular piece of fabric that goes over your head, covering your face and neck from the nose down. A bandana is a square piece of fabric that is then tied around your face, neck, hair, arm, or head (depending on your intention for wearing it).
Honestly? Just about anything and we’d hate to limit you with a list. In the post-COVID world, they’re all great day-to-day accessories. Versatile as can be, bandanas and gaiters have many uses (not just as face masks) so you can explore all the ways to wear them.
We’ve done our best to make this really easy by offering a downloadable template on each product page. Download the template, work up your design to the specs provided, upload, order. We recommend using Adobe Illustrator or Adobe Photoshop. Some templates and credentials require vector art, which means Adobe Illustrator. Of course, if you need any help with design, we have a team available to help.
Right now, our count is up to 12 different ways to wear your gaiter but, let’s be honest, it’s endless.
Best practice for optimal hygiene is to wash your mask/gaiter after each use. We recommend ordering four mask designs so you not only have options, but you have extras for each day. Machine washable (up to 140 degrees) but they hate the dryer so avoid tumble dry to ensure their quality.
Custom masks are not medical-grade. The World Health Organization (WHO) recommends medical-grade FFP2 or N95 masks to prevent infection. Our masks are designed for daily civilian use as a way to protect others and reduce spread. Please note that face masks are non-returnable because they’re a personal hygiene product.
All orders received before 2pm PST will be shipped SAME DAY! If you don’t make the cut off, no worries - your order will be sent out the following business day.
All in-stock orders are shipped via ground shipping unless you choose another method during checkout. Ground shipping from our warehouse in Southern California takes 1-4 business days, depending on your shipping address.
In-stock orders of $50.00 or more qualify for free ground shipping!
You will receive a confirmation email that includes tracking when you submit your order.
Yes, as long as it is returned within 30 days of purchase. We accept returns on any unopened orders. Unfortunately, we don’t cover shipping for returning the order. Once the return is received you will be refunded for the full product amount.
If you need to cancel your order you can call 1 (888) 521-1827. The good news is that if your order has not been shipped, it can be cancelled at no cost to you!